Privacy Policy

1.Preliminary

(a) General

Muslim Date App is owned and managed by the Company.

We are dedicated to safeguarding user privacy and recognize the importance of confidentiality and security regarding any Personal Data provided by visitors and users of the Website.

We will collect, use, and disclose Personal Data solely in accordance with this Privacy Statement and the relevant laws in the jurisdictions where we collect Personal Data. In the event of any conflict between this Privacy Statement and applicable law, the law will take precedence to the extent of the inconsistency.

The Company is the data controller for the Website.

We have designated a Data Protection Officer (“DPO”) who is responsible for addressing any questions related to this Privacy Statement. If you have inquiries about this Privacy Statement or your privacy rights, please reach out to us at help@mymuslimdate.com.

(b) Contact

Our contact details (including privacy issues) are:

Online support form: Click here (use this option for fastest service)

Email: help@mymuslimdate.com

(b) Legitimate Business Purposes

If we are not collecting and using your Personal Data to enter into a contract with you or to provide you with our services, we may still collect and use your Personal Data if we determine that:

(i) our collection and use will not negatively affect you;
(ii) such collection and use is in line with what you would reasonably expect given the context of your interaction with us; and
(iii) it is necessary to fulfill our legitimate business interests.

This may include, for example, using your Personal Data to enhance our Website or the services we offer.

(c) Legal Compliance

In certain cases, we may be required to process your Personal Data to comply with legal obligations, such as a court order or a mandate from a regulatory authority.

(d) Your Consent

By using the Website, you consent to the collection and use of your Personal Data as outlined in this Privacy Statement. When you register an account or log in as a member on the Website or a Related Website, you also consent to the collection and use of your Personal Data and Special Category Personal Data.

You can withdraw your consent to our collection and use of your Personal Data at any time by discontinuing your use of the relevant Website or Related Website. If you are a member with an account, you can withdraw your consent by stopping the use of your account and requesting that it be suspended or deleted. You can make these requests through your account settings or by contacting us using the information provided in clause 1(b) of this Privacy Statement.

Please note that to delete any Personal Data we have already collected from you, you must follow the procedure outlined in clause 7(f) of this Privacy Statement.

3.Anonymity

Given the nature of the services provided by the Company, it is not feasible for us to interact with you without knowing your full name. When you sign up for our services, you are required to identify yourself and provide truthful and accurate information.

4. Data Collection

(a) All Users

Whenever you visit our Website, whether as a member or not, our servers automatically gather information for statistical purposes about your usage of the Website, including:

(i) the type of browser you use;
(ii) the referring URL;
(iii) your IP address;
(iv) the number and type of pages you view;
(v) the date and time of your visits; and
(vi) the exit URL.

This information is not considered Personal Data and remains anonymous. We do not link this anonymous information to any Personal Data unless you have registered as a member or logged in as a member during your visit. Therefore, if you have not identified yourself on the Website, such as by registering or logging in, we do not connect this usage data to you personally.

(b) Members

When you register as a member, we collect information about you to provide you with the full benefits of membership. This includes both non-identifying information and Personal Data collected directly from you at the time of registration, as well as any additional information you provide later.

Personal Data that may be collected by the Company includes:

(i) your full name;
(ii) your email address;
(iii) your residential address;
(iv) your phone number;
(v) a photograph of you;
(vi) your age;
(vii) your occupation;
(viii) a description of your appearance;
(ix) your credit card and billing information (if provided by you).

To comply with legal requirements and to fully enable you to use our services, we may also collect certain Special Category Personal Data, which may include:

(i) your racial or ethnic background;
(ii) your political opinions;
(iii) your religious beliefs or affiliations;
(iv) your philosophical beliefs or trade union membership;
(v) your health information;
(vi) your sexual preferences, practices, or orientation; and
(vii) your criminal record (if you are a resident of the USA).

By accessing and using the Website, you are giving explicit consent for the collection and use of your Special Category Personal Data as outlined in this Privacy Statement. You are also expressly acknowledging and agreeing to the transfer of your Special Category Personal Data to our third-party service providers, including affiliated dating services managed by the Dating Group.

 

(c) Cookies and Other Tracking Technologies

To enhance your experience on our Website, we may utilize cookies and various tracking technologies such as pixel tags, web beacons, device IDs, or advertising IDs.

You have the option to decline the use of cookies by adjusting your browser settings; however, please be aware that doing so may limit your ability to use certain features of our Website.
Our Website employs Google Analytics, a service that sends website traffic data to Google servers in the United States. Google Analytics does not identify individual users or link your IP address with any other data held by Google. We use reports from Google Analytics to gain insights into website traffic and page usage.

You can modify or opt out of Google Analytics for Display Advertising through your Google account’s Ads Settings.

Our Website uses cookies and other tracking technologies to support Google Analytics for:

(i) Google Marketing Platform integrations; 
(ii) Demographic and Interest Reporting; 
(iii) Display Advertising, including Remarketing and Google Display Network Impression Reporting, to promote our services online; 
(iv) optimizing and personalizing ad services based on your previous visits to our Website; and 
(v) reporting the use of ad services and interactions with ad impressions, and how they relate to visits to our site.

Cookies and other tracking technologies may also be used to support analytics by other third parties.

(c) Use and Disclosure of Personal Data

Your Personal Data will be used for the Primary Purpose, including automated decision-making processes. We will only use or disclose your Personal Data for other purposes (a “Secondary Purpose”) if:

(i) the Secondary Purpose is related to the Primary Purpose, and if the data is Special Category Personal Data, the Secondary Purpose is directly related to the Primary Purpose;
(ii) you would reasonably expect us to use or disclose your Personal Data for the Secondary Purpose;
(iii) you have given your consent; or
(iv) the use or disclosure is required or authorized by law, regulation, or court order.

To promote our products and services, we may provide a hashed version of your email address to third parties, such as Facebook and other companies within the Dating Group, for better ad targeting. This hashed email address will only be used to promote our services and will not be used by third parties for any other purpose or to identify you.

You may withdraw your consent to our use of your Personal Data for Primary and Secondary Purposes at any time by contacting us through the information provided in clause 1.1(b) of this Privacy Statement. However, this may limit your ability to use our Website and services.

(d) Retention of Personal Data

We follow best practices to protect your Personal Data from:

(i) misuse, interference, and loss;
(ii) unauthorized access, modification, or disclosure.

In the event of a serious data breach that poses a risk to your rights and freedoms, we will promptly notify the relevant supervisory authority in your jurisdiction. If there is a significant risk to your rights and freedoms, we will also inform you of the breach.

(e) International Data Disclosures

Any profile information you provide will be publicly visible, regardless of the viewer’s location. By creating a profile, you acknowledge that it can be viewed by users from other countries.

To provide customer support, perform back-office tasks, prevent fraud, or deliver services, we may need to allow our staff or suppliers, who may be based outside your country, to access your profile, billing information, or other Personal Data.

While we have security measures to protect your data, the transfer of data always carries some risk. Your Personal Data may be transferred to countries or organizations that have not been deemed adequate by the General Data Protection Regulation Commission or an equivalent authority. These transfers are necessary to fulfill our obligations under the Cupid Media Website Terms of Use and to deliver our services.

By providing your Personal Data and Special Category Personal Data, you explicitly consent to its international transfer and processing in accordance with this Privacy Statement, fully understanding the associated risks.

You can withdraw your consent at any time by contacting us as specified in clause 1(b). However, this may limit your ability to use our Website and services.
In all other cases, we will only disclose Personal Data to an overseas recipient or international organization if required or authorized by law, regulation, or court order.

(f) Unsolicited Information

If we receive unsolicited Personal Data that we are legally permitted to collect, we will handle it according to this Privacy Statement. Otherwise, we will promptly destroy or de-identify the data when lawful and reasonable to do so.

(g) Non-Confidential Information

Any material or information you provide for your profile is treated as non-confidential and non-proprietary. We may use this material or information without restriction, including copying your profile to other relevant dating sites owned by Cupid Media or the Dating Group. This information will be accessible to other members or users of our Website.

(h) Communication

We may send you emails regarding recommended profile matches, alerts about activity like interest or message notifications, promotions, service changes, or products and services from our affiliated businesses.

If you are a member, you can manage your email preferences by adjusting the settings on the “Notifications” page to choose the types of communications you wish to receive.

6. Disposal of Personal Data

We will retain your Personal Data only as long as necessary for legitimate business reasons and in compliance with applicable laws. We will take appropriate measures to delete any Personal Data we hold about you in the following circumstances:

(i) when the data is no longer needed for the purposes for which it was collected and we have no other right to retain it; and
(ii) when we are not legally required or obligated by law, regulation, or court order to keep the information.

If any information has been shared with third parties as outlined in this Privacy Statement, the retention of that information will follow the policies of those third parties.

7. Access, Correction, and Portability

(a) Access to Personal Data

We will provide access to your Personal Data upon request, except where:

(i) providing access would be unlawful; or
(ii) denial of access is required or permitted by law, regulation, or court order.

To request access, please use the contact details provided in clause 1(b) of this Privacy Statement. We will respond within one month of receiving your request and provide the requested data unless we have a valid reason to withhold it.

(b) Third-Party Disclosure

We do not sell your Personal Data to third parties. Unless specifically mentioned in this Privacy Statement, we do not disclose your Personal Data for business purposes. However, you may request confirmation that your data has not been sold or details of any third parties it has been shared with for business purposes.

In some cases, we may share your Personal Data with third-party service providers, affiliated dating services, or other members of the Dating Group to deliver our services or transfer your profile.

(c) Data Portability

If your request does not negatively impact others’ rights and freedoms, and you have communicated a request:

(i) If we process your data automatically, we will provide it in a structured, commonly used, and machine-readable format; and
(ii) If technically feasible, we will transmit your data directly to another data controller.
(d) Commercially Sensitive Information

If providing access to your Personal Data would reveal commercially sensitive information, we may not be able to grant access. We will explain our reasoning in such cases.

(e) Use of Intermediaries

If we cannot directly provide access to your Personal Data, we may engage an intermediary to assist, provided it is reasonable to do so.

(f) Correction and Erasure of Personal Data

You are responsible for ensuring the accuracy of the information you provide and updating it as necessary. If you cannot correct your data, contact us using the details in clause 1(b).

If we decide not to correct your data, we will notify you within one month with the reasons for our decision and how you can challenge it.

To request erasure of your Personal Data, contact us using the details in clause 1(b). We will not erase your data if required to retain it under other provisions of this Privacy Statement, the GDPR, or for legal reasons. Erasure may result in the deletion of your Cupid Media account and loss of access to our services.

If we correct or erase Personal Data previously shared with a third party, we will notify the third party and request similar action.

(g) Refusal to Correct or Erase

If we refuse to provide access to, or correct or erase your Personal Data, we will provide reasons for our refusal.

(h) Restriction of Processing

You may request to restrict how we process your Personal Data. In such cases, we will process your data only with your consent, to establish or defend legal claims, or to protect another person’s rights.

(i) Costs

Accessing, correcting, or erasing your Personal Data is generally free of charge. However, if your requests are excessive or repetitive, we may charge a reasonable fee or refuse the request.

(j) Specific Objection Rights

You have the right to object to processing of your Personal Data if it is done for:

(i) performing a public task;
(ii) exercising official authority;
(iii) our legitimate interests or those of a third party.

If you object, we will stop processing your data unless we have compelling legitimate grounds or need it for legal claims.

If your Personal Data was collected for direct marketing and you consented to it, you have the right to object at any time. Upon receiving your objection, we will stop using your data for direct marketing as soon as practicable.

8. Complaints

(a) Submitting a Complaint

If you believe we have mishandled your Personal Data or violated this Privacy Statement or any applicable law, you can file a complaint by emailing us at help@mymuslimdate.com.

If you are located in the European Union and have concerns about your Personal Data, you can also reach out to our European representative, VeraSafe, using the contact details provided in clause 1(b) of this Privacy Statement.

You have the right to file a complaint with the appropriate supervisory authority in your jurisdiction. If you are unsure of the relevant authority, please contact us for assistance.

(b) Our Response

Within 30 days of receiving your complaint, we will inform you in writing about the actions we plan to take. If you are not satisfied with our response, we will provide details on the next steps you can take.

9. Your Legal Rights Depending on the Applicable Jurisdiction

This app is focused solely on the Nigerian market, and any legal rights or obligations mentioned are applicable only within Nigeria. References to rights in the EU or US are provided solely for informational purposes and are not applicable to this app.

Rights of Nigerian Users

As a user within Nigeria, you have the right to access your Personal Data held by us. You can request:

1. Information on whether your data is being processed.
   2. Details about the purposes for which your data is being processed.
   3. The categories of Personal Data collected.
   4. Information on who your data has been or will be disclosed to.
   5. The anticipated period for which your data will be stored or the criteria used to determine that period.

If you wish to receive a copy of your Personal Data, we may require proof of identity. Your request will be granted if it does not negatively impact the rights and freedoms of others. You can also request the deletion of your Personal Data if:

1. The data is no longer needed for the purposes for which it was collected.
   2. You withdraw consent, and no other legal basis for processing exists.
   3. You object to the processing, and no overriding legitimate grounds exist.
   4. The data has been unlawfully processed.
   5. The data must be erased to comply with legal obligations.

You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and may request its transfer to another company, where applicable.

You may withdraw your consent to the processing of your Personal Data at any time. This will not affect the lawfulness of any processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details provided in clause 1.1(b) of this Privacy Statement.

Note on EU and US Rights

While we acknowledge the rights provided under the General Data Protection Regulation (GDPR) for EU users and various Data Privacy Acts for users in certain US states, these are not applicable to our operations as we are focused solely on the Nigerian market. Therefore, any references to these rights are for informational purposes only and are not enforceable within Nigeria.

For any specific legal concerns within Nigeria, we recommend consulting a local legal advisor.

10. Miscellaneous

(a) Intellectual Property

When you post any content, such as messages, photos, or videos, to any public area of our website, you automatically grant us a license to use that content. This means you confirm that you have the right to give us an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute the content, as well as create derivative works from it or incorporate it into other works. This license also allows us to grant these rights to others.

For content that falls under intellectual property rights, like photos and videos (“IP content”), you specifically give us permission to use it in connection with our services. This license is non-exclusive, transferable, sub-licensable, royalty-free, and valid worldwide. This IP License ends when you terminate your membership with our website and your content is deleted according to our Privacy Statement and Terms of Use Agreement, unless the content has been shared with others who have not deleted it.

(b) Your Liability

You agree not to create or operate any databases, websites, software, legal entities, or services that compete with our website. Any such activity will be thoroughly investigated, and we will take all necessary legal actions, including civil, criminal, and injunctive measures.

We reserve the right to change, update, or modify this Privacy Statement at our discretion. It is your responsibility to review this page regularly for any updates. Please note the latest modification date at the top of the Privacy Statement.

11. Definitions

– “Company” refers to Cupid Media Pty Ltd (ACN 104 844 564), a company registered in Nigeria, and includes any related or associated entity as defined in the Corporations Act 2001 (Cth).

– “Dating Group” refers Chellaul Corporation (Pty) Ltd and any of its related entities that it controls, which provide dating services to customers.

-“General Data Protection Regulation” and “GDPR” refer to Regulation (EU) 2016/679, a regulation of The European Parliament and Council, concerning the protection of natural persons with respect to personal data processing and free movement of such data.

-“International Organization” refers to an organization and its subordinate bodies governed by public international law or any body established by an agreement between two or more countries.

-“Personal Data” refers to any information related to an identifiable individual (“data subject”), including identifiers such as a name, ID number, location data, online identifier, or factors specific to physical, physiological, genetic, mental, economic, cultural, or social identity. This also includes Special Category Personal Data.

-“Processing” refers to any operation or set of operations performed on personal data, whether by automated means or not, including collection, recording, organization, storage, adaptation, retrieval, use, disclosure, alignment, combination, restriction, erasure, or destruction.

-“Special Category Personal Data” refers to sensitive personal data, such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal record, genetic and biometric data, health information, or data concerning sex life or sexual orientation.

-“Related Website”** refers to any other website owned, operated, or controlled by Muslim Date or a member of the Dating Group.